DUTY 4: Nurture a positive group culture


1. Facilitate the definition of the group’s social contract (ground rules).
2. Foster a climate of continuous learning.
3. Formulate group values, mission, and vision.
4. Model group values, missiion, and vision.
5. Discourage groupthink.
6. Critique group norms.
7. Seek diverse ideas and points of view.
8. Support risk-taking.

Service Leadership: The Key Leader Program